Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111575 Views
  • 15 replies
  • 5 kudos

Urgent Help: Default on Credit Score

I know there's been several posts on the forum regarding this but am desperate for help so wanted to see if ANYONE could help me. I am in the process of buying a new house and having checked my credit score online, I was horrified to see that I have ...

Resolved! Lost Sim card

Hi there I have lost my phone with my sim number [Removed]. I do not want to changethe number as all my contacts have that number. I would like a new sim card with the old number. David [Removed]

Anonymous by Not applicable
  • 1030 Views
  • 2 replies
  • 0 kudos

00351915692826

My bill includes 3 txt messages citing 00351915692826. I have no idea who they are, I didn't txt them and they didn't txt me. Does anyone know how I can block this (or any other number)?

Anonymous by Not applicable
  • 1478 Views
  • 8 replies
  • 0 kudos

Resolved! Applying a discount code

I just bought a new phone and tariff. Was told I would get a 20% discount with my unidays code but can't see how to apply it? Any suggestions?

Anonymous by Not applicable
  • 4005 Views
  • 2 replies
  • 0 kudos

Resolved! Fraud

My ex partner is applying for mobile phones on contract at my address. How can I stop him doing this? He has no intention of paying the contract and does this regularly. He has done it twice in the last week, Once with EE and now with O2. He gets a h...

Anonymous by Not applicable
  • 1382 Views
  • 17 replies
  • 0 kudos

Resolved! Data use

Just recieved this SMS from o2 - "O2: You're using a lot of data this month, we might have to slow or stop your data allowance until your next bill date. For more info, visit o2.co.uk/datainfo. You're also on an older tariff, and we might have one be...

Anonymous by Not applicable
  • 1490 Views
  • 20 replies
  • 0 kudos

redeeming issues

i,m tryin redeem my free puchase without any look, 

Anonymous by Not applicable
  • 844 Views
  • 4 replies
  • 0 kudos

Resolved! unusual phone number

hi i have being charged in my free miutes on this number 0014164608549 ic dont know what it relatwes to but also its charged me for tetxing. i ahve not subscribed to this or anything relating to this can you let me know why have you charged me for th...

Anonymous by Not applicable
  • 839 Views
  • 4 replies
  • 0 kudos

Resolved! stop send me "funny" message please

Hello, I am customer of O2 since 2014yr (monthly program Big Bundle 10), but in this last time you started send me "funny message". For example last time I top up my credit this friday (27.1.2017 at 7.45am) and then, this friday (27.1.2017 at 2.33pm)...

Anonymous by Not applicable
  • 829 Views
  • 3 replies
  • 0 kudos