Overcharged

Tara3 · ‎16-06-2020

I have been overcharged for my airtime for 2 months in a row now and can’t get speaking to anyone. Any ideas what number I can phone?

Cleoriff · ‎16-06-2020

Hi @Tara3

Numerous numbers in this guide Guide: Coronavirus Community Help and Support

Best one appears to be 0800 587 4005

Veritas Numquam Perit

madasaf1sh · ‎16-06-2020

@Tara3

If this is an increase then it is possibly the annual RPI change, you should be able to tell by logging into myo2

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

LukasB · ‎17-06-2020

Hey @Tara3 did you manage to get through to someone or are you still having trouble with this?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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