Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

mobile data stopped working

My data suddenly stopped. My o2 app is showing 11GB left to use, but it doesn't want to connect.I've followed the standard troubleshooting (on and off, air mode and off, selecting manually o2) nothing helped.I've never had that happen to me with othe...

abouyt o2 family package as two sim person

i am loloking for help as dual sim custmer with two seperate bills from O2, who could i link these two seperate bils as one andin turn save paying twice for same thing, on two difference o2 numbers

Resolved! Double charged?

Hi,I recently moved from Three to 02. I ordered the SIM card from 02 on the 5th of May and received it around the 20th of May. My number was moved over from Three to 02 on the 21st of May. Three has charged till the 21st May and this has been paid fo...

Resolved! Sony Experia 5

Hi I purchased new Sony Experia 5 on 20/5/2020 and tonight it has suddenly froze & shut itself down. It will not allow me to force start it either. Can anyone give me any advice as to what to do next?Thanks Teresa

Resolved! Charges

How much does it cost to call and text someone in the USA?

Resolved! I don’t want to a renew my sim only plan

I’ve had a 12 month sim only plan and I’m due for renewal in a week or so. Do they automatically renew it or just cancel it all together. They don’t answer the phones under the current situation going on, I really don’t want to renew the plan but don...

Resolved! Sim allocation and use?

Hi,I changed my mind about a monthly airtime + phone upgrade from O2, but it was too late to stop the phone being delivered.I want to change the model of the phone itself, and now subsequently the airtime deal as well.I have not opened the new delive...

Resolved! prime extra

How can i change the email without it affecting my free prime

Disney +

I signed up for Disney + and I get the £2 airtime discount but as I already had an account with Disney + which I paid on my credit card, I cancelled my subscription on my credit card. Disney+ from o2 was set up on the same account but when I cancelle...

Discount

i am trying to aply the 20% discount as i have a new contract and the company i work for get the discount but its asking for a code. where am i suppose to get this code from?

O2

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