Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271757 Views
  • 2 replies
  • 2 kudos

Mobile data wont work

I'm on monthly contract with 02 upgraded my tablet but haven't been able to use on mobile data only works with wifi, help please

Hazza1998 by Level 1: Joiner
  • 612 Views
  • 2 replies
  • 0 kudos

End pay monthly contract

My pay monthly contract has finished and they have automatically put me on a new one, how do i get in touch to cancel it?Live chat isnt working, everytime i phone i am on hold and cannot get through, i cant find email address to get in touch, i have ...

Donna23 by Level 1: Joiner
  • 1007 Views
  • 3 replies
  • 0 kudos

Anybody else got no WiFi calling today ?

I normally have WiFi calling here but today nothing and poor cellular coverage. I see my network is reporting a voice issue I guess this could be the reason adsl is 80/20 fibre opposite the exchange with good speed when tested this morning I wonder i...

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adamtemp64 by Level 66: Unequalled
  • 6653 Views
  • 8 replies
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New Tariff not updated

My 24 month contract expired on the 17th of June 2020, on the same day, I updated my tariff to a 10gb a month for £10 for 18 months via live chat. I got all the emails and texts to confirm the change, however, on the MyO2 app and online, my account h...

fatboi by Level 1: Joiner
  • 1432 Views
  • 1 replies
  • 0 kudos

4g calling on my account

Hi I’ve just had a notification come up saying o2 has cancelled 4G calling on my account. What’s that all about ?ThanksBrent

Brent by Level 1: Joiner
  • 1369 Views
  • 5 replies
  • 0 kudos

Speed and Refresh

I am in the middle of an 02 contract that I bought from an online company that ends in May next year but on my 02 it says I can do a speed and refresh to upgrade early at no cost.It sounds almost too good but if you do this can you go to refresh on 1...

How am I supposed to pay my device plan off?

I want to pay my full device plan off, I can't do this online as it tells me to call the phone number but there is no way to actually speak to a human being unless I am leaving o2 or have fraud to report? This is extremely frustrating why can't I do ...

Can’t reach O2.

Hi there. I'm trying to reach O2 regarding a finance issue with my bill this month, but they are only taking calls for lost and stolen phones, apart from that the phone just cuts off. I have tried the numbers provided here. So, is there nothing I can...

MissTx by Level 1: Joiner
  • 961 Views
  • 4 replies
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o2 website bolt ons not available when changing tarriffs

Dear o2. Just to let you know that I am unable to select a bolt on using both your app and website because I am changing tarrif. I get the error message: You've chosen to change tariff, and your new tariff will start on your next bill date. If you wa...

Rob_Brew by Level 1: Joiner
  • 558 Views
  • 1 replies
  • 0 kudos