Apply discount to my tariff

[Mr_A_Singh1]

I have sent a text message to 21 500. will my discount be applied automatically

[O2Sarah]

Hi

Yes, for a family plan that’s the correct number discount. They will contact you If the discount has been added successfully. They need your mobile number and postcode included on the text within 28 days of upgrading.

[Cleoriff · Accepted solution]

Hi @Mr_A_Singh1 

This is for the Family Plan.

All info here https://www.o2.co.uk/termsandconditions/other-products-and-services/family-plan-discount 

If you have any issues then contact O2. All numbers here Guide: Coronavirus Community Help and Support