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Paying bill.

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Jason888
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on ‎24-06-2020 06:37

on ‎24-06-2020 06:37

hi folks is there any other way i can pay my bill other than debit card ie bank transfer ? As contacted o2 last week and asked to stop my phone being cut off due to non payment as my debit card was blocked snd this was granted then 10 mins later my phone was blocked. Not happy!
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Jason888
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on ‎21-07-2020 06:38

on ‎21-07-2020 06:38

No i paid my bill with my wife's card then it was also taken

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KingAmo
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on ‎24-06-2020 07:08

on ‎24-06-2020 07:08

@Jason888 sorry for the inconvenience caused. If your debit card has been blocked you can still make payment in store.
If you have no access to other cards but have access to cash then I will advise you pop up in one of their stores in your area. Currently O2 shops have opened so they maybe able to help.
I hope this helps
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MI5
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on ‎24-06-2020 07:12

on ‎24-06-2020 07:12

@Jason888 

All ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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LukasB
Former Staff
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on ‎25-06-2020 14:43

on ‎25-06-2020 14:43

Hey @Jason888 did you manage to get this sorted or are you still having trouble?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Jason888
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on ‎21-07-2020 06:35

on ‎21-07-2020 06:35

Still haven't sorted it yet bud.
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Jason888
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on ‎21-07-2020 06:38

on ‎21-07-2020 06:38

No i paid my bill with my wife's card then it was also taken
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Jason888
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on ‎21-07-2020 06:39

on ‎21-07-2020 06:39

from my account via direct debit.
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