Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Accessing extras

I’ve just upgraded my plan and have been told I have now got access to extras such as 6 months of Disney plus or audible and other deals. That there was a choice of deals available. However I can only see the Disney plus deal and no further deals tha...

Unable to call USA!

Hi,Struggling to figure out why its not letting me phone the USA.Have removed all call barring, and requested via the helpdesk to check and remove any barring set up. I've checked all my settings, network defaults, etc. Googled for days to find an an...

Resolved! pac code after my contract ended

my contract ended 7 days ago and now I need my pac code to give to my new provider how do I do this after my contract is ended.

5G/question

Hi all! I’ve joined o2 as 4G has improved along with 5G going live at ‘home’, it’s been along time coming lol (geographical location from the nearest 4 network shared base station site dictates most the networks aren’t good indoors)So I’ve took a o2 ...

Resolved! Bill

Why have I been getting charged extra for some months compared to the £45 I should be getting as the sim in inactive.. I've been abroad since feb.. and my Bill's are coming at different rates can you explain.

Huawei...

Hi guys, Hope your all well, just a quick question.I have a Huawei on pay monthly, What will happen to Huawei phones after the deadline Huawei will have to shut down their 5g network and remove it all from the UK?. Will these handsets be useable and ...

Help

I'd like to change my number how can I do this

Resolved! Pairing to Apple Watch

I have a £10 a month sim only contract with data allowance of 10GB, i have WiFi calling and 4g calling switched on but when i try to add data it wants to charge me £5 for an airtime plan. I don't have the option to add an existing plan. Do I have to ...

When Is Best Time To Hand In PAC Code?

I am trying to figure out when the best time is for me to hand a PAC code in to a new provider. Is it best to hand it in over 30 days before the end of the contract, or as close to the end of the contract as possible? If my contract ends on the 30th ...

Sync 1 on my bill

Want to know what sync 1 is on my bill that I’m being charged for

O2

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