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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237428 Views
  • 2 replies
  • 2 kudos

Resolved! Reduce bill

I have a contractor and on pay monthly. I want to reduce my contract, I have no bolt ons. Can I do this?

Ma2 by • Level 1: Joiner
  • 687 Views
  • 3 replies
  • 0 kudos

Resolved! Unlimited Data

my wife has O2 unlimited data on her iphone. I have a netgear wifi router but the most data i can get appears to be 150gb / month. (we live in an area where we don't have high speed broadband) Why can she get unlimited on her phone but i can't?

Resolved! Using data abroad

Hi.I have a 02 pay monthly deal.I am going to spain next week. I have both travel packs on my account. Can i use my data to use the internet while over there or will i be charged silly prices.Thanks

Resolved! Speaking to o2

I really need to speak / live chat / or email o2 about my latest bill (over 13 times higher than any previous bill so I think something has gone wrong) but every time I ring it just cuts me off, I can't find live chat on the website and there only se...

LeT by • Level 1: Joiner
  • 1007 Views
  • 4 replies
  • 0 kudos

Resolved! Paying bill.

hi folks is there any other way i can pay my bill other than debit card ie bank transfer ? As contacted o2 last week and asked to stop my phone being cut off due to non payment as my debit card was blocked snd this was granted then 10 mins later my p...

Jason888 by • Level 1: Joiner
  • 2820 Views
  • 6 replies
  • 0 kudos

Resolved! Disney +

How do you cancel/opt out after 6 months?

Dazzyf12 by • Level 1: Joiner
  • 5264 Views
  • 6 replies
  • 0 kudos

claim refund

No network. I claim a refund

jwood42 by • Level 1: Joiner
  • 3463 Views
  • 8 replies
  • 0 kudos

Data activating

So I have purchased a Apple Watch series 5. I have paired the watch. Tried to set up the data plan. Now it just says activating. It has been saying this for 4 weeks. I have unpaired and re-paired made sure I follow the steps correctly for adding the ...

Drucifer by • Level 1: Joiner
  • 1759 Views
  • 11 replies
  • 0 kudos

Resolved! Unable to process payment text

I have just had a text from a mobile number ending in 977 saying they couldn’t not process my payment and contains a link to click.This has never happened in the 10+ years I have been with 02.Is this a legitimate message?

JayLancs by • Level 1: Joiner
  • 992 Views
  • 4 replies
  • 0 kudos
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