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Why is my Discount

Nhshero
Level 1: Joiner
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on ‎22-08-2020 01:17

on ‎22-08-2020 01:17

I have just upgraded my iPhone 7 Plus to a iPhone 11 Pro and included my blue light discount code - but it shows this as 0. I thought it took 25% off the airtime plan which is £35 ? Please can someone help ?
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MI5
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on ‎22-08-2020 01:24

on ‎22-08-2020 01:24

@Nhshero 

Check discount help here Guide: O2 Open & Friends and Family discounts - How to sign up and call customer service if you need more help Guide: Coronavirus Community Help and Support however, the discount won't be applied until your second bill..

You should receive confirmation of it being added though. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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