cancel
Showing results for 
Search instead for 
Did you mean: 

Order

Shaz5
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi I ordered a phone yesterday and they are reviewing my application for the phone, it said it would take 24 hours for them to make a decision but haven’t heard back but they took the £30 what does this mean?
Message 1 of 4
1,079 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 95664 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Your bank has reserved the upfront cost in ase your application is successful after the credit check

Once successful you will receive email confirmation and then O2 will request the upfront cost from your bank

At this stage O2 haven't physically taken the payment

View solution in original post

Message 2 of 4
1,074 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 95664 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Your bank has reserved the upfront cost in ase your application is successful after the credit check

Once successful you will receive email confirmation and then O2 will request the upfront cost from your bank

At this stage O2 haven't physically taken the payment

Message 2 of 4
1,075 Views

Johnny09
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:
How long does it take for a referral to be done? I’ve been waiting for 3 weeks now for an answer about an Apple Watch.
Message 3 of 4
1,058 Views

jonsie
Level 94: Supreme
  • 95664 Posts
  • 612 Topics
  • 7137 Solutions
Registered:
Message 4 of 4
1,053 Views