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Vickicoventry21
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Hello, I'd like to know how I can change my cap details without using an O2 phone.
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Cleoriff
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@Vickicoventry21 

If you want to do anything with a spend cap, you HAVE to call O2.

All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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@Vickicoventry21 

If you want to do anything with a spend cap, you HAVE to call O2.

All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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MI5
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@Vickicoventry21 

Spend cap help here Guide: Spend Caps & Charge to Mobile on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Vickicoventry21
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@Cleoriff

I know I have to phone O2, but the only number I can find is 202, and that has to be used by an O2 phone. I can't use the O2 phone so I need a number that I can use to call them.
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Cleoriff
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@Vickicoventry21 

There are various numbers in the guide I posted. Also here Guide: How to find help & contact O2 

You can also Skype O2

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104 

Edied to add another number which can be called from any phone.... 0344 809 0202

Veritas Numquam Perit

Girl in a jacket
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Vickicoventry21
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Thank you so much
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