Contract

[Vickicoventry21]

Hello, I'd like to know how I can change my cap details without using an O2 phone.

[Cleoriff · Accepted solution]

@Vickicoventry21 

If you want to do anything with a spend cap, you HAVE to call O2.

All numbers in this guide Guide: Coronavirus Community Help and Support 

[MI5]

@Vickicoventry21 

Spend cap help here Guide: Spend Caps & Charge to Mobile on O2 

[Vickicoventry21]

@Cleoriff

I know I have to phone O2, but the only number I can find is 202, and that has to be used by an O2 phone. I can't use the O2 phone so I need a number that I can use to call them.

[Cleoriff]

@Vickicoventry21 

There are various numbers in the guide I posted. Also here Guide: How to find help & contact O2 

You can also Skype O2

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104 

Edied to add another number which can be called from any phone.... 0344 809 0202

[Vickicoventry21]

Thank you so much