Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Fraudelent texts

This is not a question but a reminder about fraudulent texts. I've had another one this month purportedly from O2 saying they are unable to process my latest bill, and in order to avoid fees please click on the link, which of course I didn't. The mob...

Resolved! Cancel my contract and get a puk code

I want to cancel my pay monthly contract but want my puk code so I Can transfer to another tariff

Network coverage issue in Oldham area

Hi, I am having network coverage issue in Oldham area especially at night time. I don’t know whether it’s Only with my sim or its happening with everyone?

Access for you

Please advise how I can set this up?

Resolved! Transfer number help

Hello, I've signed up for an O2 SIM only plan and I'm struggling to transfer my number from EE. I have a PAC from EE.When I placed my order it said if I provide a PAC code then the transfer will happen automatically, which sounded good and easy. This...

keeping phone number

Just moved from pay and go after many years and onto pay monthly but can I get to keep my original phone number. this is an automated nightmare. the sims have been swapped and the new one is working cannot get through to a human to arrange to keep my...

Resolved! Declined additional connection

Hoping can get some help. I applied for an additional connection and it asked me for £375 deposit, I paid this plus upfront cost so £395 in total. This was on 24th July. They then declined the order but as yet still not refunded the deposit and upfro...

Resolved! Free wireless earphones

Hello all I have just upgraded to a new Samsung and was told by the sales person on live chat that there was a free pair of wireless earphones in the deal. Of course I have received 10,000 emails about the phone but not ONE on how to obtain the earph...

Resolved! Tracking your order

Tracking your order

Resolved! £5 free credit

I received a message that said Grab some credit on us. Grab some credit on us. Get £5 free Pay As You Go credit when you register with My O2.So I registered but I don’t know how to activate the £5 credit?Can you help?

O2

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