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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237213 Views
  • 2 replies
  • 2 kudos

Resolved! 4g calling

Hi,I'm a new SIM only O2 customer from Vodafone, ported my number on Monday. I'm trying to enable 4g calling on my account but don't seem to have the option to do this in my O2 account setting. I only have a link for 4g calling info. My partner is an...

Resolved! Report a problem

Hello. Can anyone advise. I can't get through to customer services and this is the 2nd time now that my data has been used up within a day of it resetting. I have 5 GB and I never go anywhere near that amount. Nothing obvious showing up on my data us...

Em6 by • Level 1: Joiner
  • 865 Views
  • 4 replies
  • 0 kudos

Resolved! Esim

Does anyone know how I can get an esim from O2 seems it’s not that easy?

Johnnyrc by • Level 1: Joiner
  • 3232 Views
  • 6 replies
  • 0 kudos

I can't pay my bill

I tried yesterday to pay my bill on My02, but the payment failed and my money still went out from my bank account

Resolved! Solution

I want to know the solution to the issue concerning my next phone bill as I've already paid the extra 16 pounds on my card yesterday so will that automatically come off my next bill

Budd1982 by • Level 1: Joiner
  • 625 Views
  • 3 replies
  • 0 kudos

Returned my Phone back to O2

Hi All, I have upgraded my contract with O2 on 1st June and received my new Phone S10 Plus in few days but i have changed my mind and contacted O2 to return my phone. I have received a PrePrinted/PrePaid Envelop and i sent my phone back without even ...

Sadiq by • Level 1: Joiner
  • 358 Views
  • 1 replies
  • 0 kudos

Resolved! Upagrade...spare SIM

Hey So i have just upgraded my phone, understand that the upgrade is done on the original SIM so will need to put the sim from old phone into the new phone. However, i was surprised to find another sim in the box! Now, is this just a sim that was sen...

Ctizzle by • Level 1: Joiner
  • 506 Views
  • 2 replies
  • 0 kudos

Resolved! Deposit Refund?

After 3 months I was promised the return of a £100 deposit but instead I have a confusing bill and no way of speaking to anyone...

TerraCell by • Level 1: Joiner
  • 741 Views
  • 3 replies
  • 0 kudos

Resolved! Using a mobile WiFi hotspot with shared data

Bit of an odd one, but maybe someone else has managed it. I've got a pretty decent data allowance on my phone, but my office has no wifi connection. I'm using my phone as a remote hotspot when I'm here, but when I need to remote in, or if my phone ha...

Matnik by • Level 1: Joiner
  • 545 Views
  • 2 replies
  • 0 kudos

Voicemail

My voicemail not working properly on Oppo A9. Won't take code says invalid. Showing not as 901 calling but 07800 000000

12monthly by • Level 1: Joiner
  • 617 Views
  • 3 replies
  • 0 kudos
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