Adding a bolt on

[Nina06]

I’ve changed my tariff which will start on 26 08
But I now need to add a bolt on but can’t
Help pls

[Nina06]

I’ve changed my tariff which will start on 26 08
But I need to add a bolt on but can’t ??

[O2Sophie]

Hi, @Nina06,

Is this on Pay & Go or pay monthly, and what sort of bolt are you wanting to add?

[jonsie · Accepted solution]

The system won't allow you to add a bolt on whilst a tariff change has been actioned

Call customer service to see if they can start the new tariff now or add the bolt on for you

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