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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 241984 Views
  • 2 replies
  • 2 kudos

Voicemail PIN reverts to default

This issue has been raised in the past, but as far as I can tell, nobody has been able to get a meaningful answer. If you don't use voicemail for a while the secure PIN you have set up will revert to the default, and you lose your PIN protection. I'v...

DaveL35 by • Level 1: Joiner
  • 8150 Views
  • 37 replies
  • 0 kudos

Resolved! iPhone 11 sent in for repair, have not received

I have never know a most difficult company to get help.my phone was sent for repair after freezing screen which is only 6 months old, said it would be here yesterday but have not received.any help please.

Bern999 by • Level 1: Joiner
  • 925 Views
  • 5 replies
  • 0 kudos

Resolved! Phone upgrade

Hello!I ordered a new phone yesterday as I was due an upgrade. It came today with a new sim. I put the new sim in the new phone and there is no data on it and I can't receive texts and phonecards, these still go through to my old sim on my old phone....

Resolved! Billing

Received a text stating my bill not paid? Is this a scam

Chezza by • Level 1: Joiner
  • 1195 Views
  • 3 replies
  • 0 kudos

o2 keep hanging up

Ive called all the posisble customer service numbers, its currently 5pm where im at and they give me the option to pay my bill but I WANT TO SPEAK TO SOMEONE TO DISCUSS MY DAMN CONTRACT They just hang uptheres NO live chat, NO EMAIL no phone??? HOW a...

Lorena_1 by • Level 1: Joiner
  • 2123 Views
  • 2 replies
  • 0 kudos

Bill Extension

What is the best way to contact customer services ? I cant get through on 202, cheers

Ddor by • Level 1: Joiner
  • 473 Views
  • 2 replies
  • 0 kudos

How Do I Cancel A Simm

hi, ive finished paying off my device and i no longer have it so i dont need the simm card that came with it. how do i cancel the simm card so im not paying for something im not using. thank you

Derek1967 by • Level 1: Joiner
  • 864 Views
  • 6 replies
  • 0 kudos

Payment

I have made My Monthly payment through Monzo. The money has been taken away from my account but o2 still wants this months payment??Help

User355 by • Level 1: Joiner
  • 641 Views
  • 3 replies
  • 0 kudos

Resolved! contract

How can I cancel my contract?

Andy888 by • Level 1: Joiner
  • 483 Views
  • 2 replies
  • 0 kudos
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