Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111328 Views
  • 15 replies
  • 5 kudos

Upgrade on us with o2

Its that time of year again and it just so happens the option to upgrade on o2 will be on the 15th around the time that the new iphone will be released. Previously i've just paid the remaining contract and ordered the new one but what is the differen...

Anonymous by Not applicable
  • 668 Views
  • 1 replies
  • 0 kudos

Resolved! delete telephone number

Hello,I have one question for you? I want to cancel my O2 account, this number is already not used. the same I am out of the Office in another country, how do I cancel this your number?Dzeris

Anonymous by Not applicable
  • 1680 Views
  • 1 replies
  • 0 kudos

Resolved! Charges for using our phone Abroad

Im going to Maderia (Portugal)Does the New Roaming chres that came into effect from 15th June 2017 include Maderia and therefore will be able to use my phone to recieve/make calls, text ad use my data without charges Kevin

Anonymous by Not applicable
  • 857 Views
  • 4 replies
  • 0 kudos

sms charge's

After i top up and get 3000 free sms, Why am i still being for for sending sms? I'm very annoyed that this is happening.

Anonymous by Not applicable
  • 973 Views
  • 5 replies
  • 0 kudos

Resolved! LANDLINE calls

Trying not to be dim here, but when I have unlimited calls is that ONLY to mobiles or does it include calls to 01,02, etc landlines but obviously not premium rate numbers?

Anonymous by Not applicable
  • 1609 Views
  • 3 replies
  • 0 kudos

Someone is using my number

I have had my number for around 4 years. In the past few weeks I have received a message from TU with verification code which I never requested. Few days later I receive a message from FreeSim saying Hi Lauren (I don't know anyone called Lauren) than...

Anonymous by Not applicable
  • 7247 Views
  • 7 replies
  • 0 kudos

Resolved! Cancelling my pay monthly contract

Hi. I cancelled my 24 month contract over the phone and I'm annoyed why you are still taking money out of my account. My contract had finished yet money is still being taken.

Anonymous by Not applicable
  • 1103 Views
  • 4 replies
  • 0 kudos

Resolved! Clarification on Calling Costs when abroad

Please someone could clarify the costs of calling when abroad I understood that when abroad calling UK numbers is like calling those numbers when in UK so is included in my tariff + boundles.... OK but what about calling the country were I am or othe...

Anonymous by Not applicable
  • 1368 Views
  • 6 replies
  • 0 kudos