cancel
Showing results for 
Search instead for 
Did you mean: 

Phishing text

Hells60
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am unable to send a phishing text to 7726 , message send failure ?? Help ! 

Message 1 of 7
1,410 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151813 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Hells60 

You may have a block on your account which you need to check with customer service. 
Alternative methods and help here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 7
1,405 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 151813 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Hells60 

You may have a block on your account which you need to check with customer service. 
Alternative methods and help here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
1,406 Views

Bambino
Level 86: Prestigious
  • 24405 Posts
  • 1060 Topics
  • 3819 Solutions
Registered:

@Hells60 We've seen hundreds and hundreds of posts about phishing texts recently. O2 doesn't seem to be able to do much about them, so I wouldn't worry too much about not being able to forward the text to them.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 7
1,364 Views

Hells60
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Ok , thank you .

Message 4 of 7
1,340 Views

Hells60
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Ok , thank your.
Message 5 of 7
1,339 Views

Hells60
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Ok , thank you .
Message 6 of 7
1,335 Views

BennyS
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Me too.  I have just tried to report an apparent HMRC tax refund text to the 7726 number and also had it fail.

 

I have seen the answer given, but I'm not going to go through the whole O2 security process just to report something that should have already got through.  I think rather ridiculous for O2 to have a spam reporting number that doesn't work outside of any bar on an account against, I assume, premium text messages.

 

Hopefully someone at O2 might read this and fix it, so the whole point of hvaing the 7726 free to send to number works for all.

Message 7 of 7
1,290 Views