Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Text message Scam

I have received the following message from O2O2: We were unable to process your latest bill. To avoid any fees or account suspension, please update your billing information via: The number was from +447498945481. Not sure how they knew I was a O2 cus...

Resolved! Phone

Hi, I have a pay monthly phone but I don’t really use it so I’m thinking of cancelling the contract however if I do this will I still be able to look at my existing text messages (from someone now passed away) & look at old photos? I’m know I would N...

Resolved! Shared plans?

Hi guys I have an unlimited data plan on 02 refresh and I am hoping to share my data, with one of my other 02 refresh plans. Is this possible please?

Resolved! Throttling

If I was being throttled/restricted on data.Would I get good speeds when in close proximity to an antenna?If o2 were throttling, would it be the same on 4g & 3G?

Resolved! Mobile data

I cannot use mobile data. I have been to the Apple store and they ran some tests and say there is nothing wrong with the device. I‘m getting no help from o2.I have factory re-set the device and re-set factory settings multiple times.Just wondering Wh...

upgrade

Will o2 match other o2 offers from different suppliers?

Resolved! turn off my voicemail

Please turn off my voicemail

Why is my Discount

I have just upgraded my iPhone 7 Plus to a iPhone 11 Pro and included my blue light discount code - but it shows this as 0. I thought it took 25% off the airtime plan which is £35 ? Please can someone help ?

Resolved! contract

i have had a text from 02 saying i am out of my minimum contract term. i want to stay on the same tariff. what do i need to do?

Card payment system, Half a year on...

When?When will this failed system be fixed and prevent any more innocent customers getting a screwed up credit history?It's been half a year since O2 "modernised" the payment system, and excluding one week period two months ago, it has been a total f...

O2

Forum Posts