on 22-08-2020 18:42 - last edited on 22-08-2020 19:59 by Mike_T
I have received the following message from O2
O2: We were unable to process your latest bill. To avoid any fees or account suspension, please update your billing information via: <Link Removed>
The number was from +447498945481. Not sure how they knew I was a O2 customer. Unfortunately I went ahead and put all my personal details thinking it was legit and I have had to go and block my card with my banks. For some reason I think the O2 data has been compromised. You need to sort this ASAP before other people fall victims to these scammers...
on 22-08-2020 18:56
on 22-08-2020 19:01
on 22-08-2020 19:01
It's been going around for months across all networks.
They don't actually know that you are an O2 customer, just that your number originated on O2, but you could have transferred it to another network, in which case it would obviously be a scam.
Block the number and do not follow any links.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229