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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 249630 Views
  • 2 replies
  • 2 kudos

Cancellation notice

I lost my online chat and I have my notice of leaving I would like confirmation that it has been done

LM by • Level 1: Joiner
  • 624 Views
  • 2 replies
  • 0 kudos

Early termination fee

Getting charged a fortune when it was never disclosed when upgrading

Lesley82 by • Level 1: Joiner
  • 435 Views
  • 1 replies
  • 0 kudos

Direct Debit not taken??!

So i received notification today that my my bill was "over due" even though i have a direct debit set up with O2, They were due to take the money as of Wednesday the 1st of July, but didnt and are now saying i will be charged £3.50 for everyday its n...

David23 by • Level 1: Joiner
  • 2809 Views
  • 6 replies
  • 0 kudos

Facebook text charges ?

Hi, hoping for a bit of advice please;I have a pay monthly O2 contract with unlimited minutes and texts. I have just turned on my Facebook SMS notifications fo Marketplace and it informs me that although Facebook does not charge for this service my n...

T5SWB by • Level 1: Joiner
  • 1035 Views
  • 3 replies
  • 0 kudos

Visual Voicemail iPhone ESIM

Hi - can anyone confirm if it is possible to have visual voicemail only on the ESIM line of an iPhone XR, with the physical SIM line provided by another carrier (Vodafone in this case) which does not support VV? Not working for me, and O2 tell me the...

Resolved! Contact number to cancel a SIM order?

I ordered a Pay Monthly SIM, which arrived today. Unfortunately, I discovered today that the tablet the SIM was intended for has intermittend faults. Therefore the SIM is not needed and I want to cancel it. I believe I have 14 days or something like ...

Suspicious text claiming to be from o2

Just received a text from +44 7385 138500 stating“O2: we were unable to process your latest payment. In order to avoid fees please update your payment details by clicking the link below.”Pretty sure this is a scam and have not clicked the link as I k...

Contrat

hi I was wondering if I could get a 3 month help at all please im suffering with money atm and do not want to run behind or loose my credit fileThank you Sarah Jane

Resolved! Late Payment

My payment will be late this month - can I be stopped from getting cut off?

Lucy5 by • Level 1: Joiner
  • 633 Views
  • 2 replies
  • 0 kudos

How can I unlock a old ipad

I have a ipad 4 mini that I bought on contract years ago. I've just upgraded and have sold the other one but want to unlock it

marks by • Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos
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