Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Phone Upgrade Code

I'm trying to upgrade my phone online as mine has broken this morning, I've added to my basket and all fine until I need to send a code to continue - looks like the only option i have is to send this to the registered o2 number - which is the broken ...

Has o2 paid my contract off ?

I did the upgrade on us that o2 advertised on there app saying upgrade now and we will pay off the rest of your contract on us, has that now been paid ? I won’t be getting a huge fee in the bank to be paid

Resolved! eSIM

Hello, I am tryign to order an eSIM via calling 202 and the lines are going crazy and cant speak to anyone from Or. The 02 shops are closed because of covid19-so any ideas how I can order sn ESIM? would be great if O2 could add a lin on their website...

ESIM

I am a new O2 customer and had asked for my new sim contract to be sent thru as an ESIM. Today I get a nromal sim. So I use the number as suggested on the webiste to contact you and the call attendenat service just cuts you off. There is nothing on y...

Resolved! Roam at no extra cost and 02 travel zone

I have just upgraded my sim only deal and on the offer it said about Roam at no extra cost in 75 destinations in USA. Can anyone tell me what that would show up as on my account. My bolt ons show Standard rate Europe & O2 travel zone Thanks in advanc...

Number porting

Ordered an 02 phone contract online Sunday, And filled out the bring your number form with my PAC code etc, phone is due to be delivered today between 3pm and 7pm, Does anybody know when they will start the number portThanks

I want to change my number

I need to change my numbet to stop unwanted text

Cancel my o2 contract and but staying with o2 pay as go

I've been trying to cancel my o2 contract now for weeks with no success. I need help. I cant call the o2 202 number and the conversions on o2 app are cancelled because of pandemic. I saved much more money on pay as you go. This my final month of last...

Sim Only Upgrade- Keep Same number

Does anyone know how to upgrade on a sim only ( I have the new sim) and keep my old 02 number?

Resolved! No minutes no data

I have a new phone it’s an O2 Sim only chip it’s a two year contract with 40 gig of data unlimited calls unlimited text it’s just stopped working and now I can’t make any calls any text or can’t use my data can someone please help me why

O2

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