Level 1: Joiner
since ‎25-04-2020

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I have paid my bill this month, but I did it before my direct debit went out, but for some reason O2 have added a £5 charge with no explanation, can anyone help me out please?
I’m sorry if this is a long one but last month I lost my job due to Covid but I had managed to secure another one but due to not being paid I contacted O2 to let them know that I wasn’t able to pay last month which was okay and I was told that I woul...