Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Payment due

Hello. Someone can help me please, I have a big problem.I was left behind with the bill and I am having difficulty paying all the money. I tried to talk online, but no one came in. I tried to call, but all calls were restricted. What can I do?

Resolved! how do I claim my free ear buds?

hi I was told on the phone that I have to claim my ear buds after ... how do I do this? Thanks , rob

Resolved! free screen replacement

Hi ive had my samsung galaxy s10 for a year. Just broke my screen. How to i go about getting it replaced for free?

Resolved! New phone and current contract

Hi.. is there away that I am able to get a new pay monthly phone and instead of paying what's left of my current phone off in one continue to pay off my old device plan along with my new device plan monthly??

Resolved! Can i freeze contract if made redundant

I phone 11pro max

Trade in

I changed phones in May and was unable to trade in my phone, is there a facility to do this now as I can't seem to find out on the website.concious the months tick on and the price will go down.

Resolved! Note 20 preorder

I preordered the note 20 ultra 512gb on the 9th of august, it said delivery from the 21st of august so preordered it, checked back today as was going to order another for my partner but says delayed up to two weeks, will the delay include mine aswel ...

Resolved! Changing my payment date

Hello I’ve been through all of the systems on my 02 to try and get somewhere where I can change my date it takes me to pages that tell me to call up when I try to call up it doesn’t let me through as it’s not fraud or a payment so how can I change my...

Resolved! Wifi Calling on Samsug s10e (Android 10)

I am not seeing the options for Calling over WiFi in my settings on my device, it is running O2 formware (SM-G870F_OTF_O2U_QQ_0018) and I believe that Wifi Calling has been anabed on my pay monthly account, does anyone have this working?

WiFi calling

I can’t turn WiFi calling on on my iPhone X it refers me to o2 website which just gives instructions but phone won’t let me .Any body have any ideas or will I have to wait until this pandemic ends to speak to anybody

O2

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