Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can't make or receive calls.

Hi all, i upgraded my phone contract to a ipad pro middle this year. I decided to keep my number and all. I kept the sim in my phone instead of putting it in my new ipad.I can use the data, whatsapp and receive messages and send messages. I cant rece...

Abusive text and my phone number possibly hacked

Hi, On Saturday, I received an abusive text from a number I don't know. Also, in the last few days, I have had people who I don't know ringing me saying I have rang them with a missed call and it was definitely from my number but after checking my ph...

Resolved! Live chat

Hi all, how do I contact o2 live chat?

Discount not showing on monthly contract

Im confused as I was called up to upgrade and offered 33.00 per month. I keep receiving emails or checking my o2 account and it keeps showing 41.00.I've called the customer services 202 and they told me the man who upgraded me has noted an 8.00 disco...

Resolved! How do I change to paper bills

Want to change to paper billing

Resolved! bill printing

I have two O2 contract with you which are merge together ,I like to print indivial mobilw contract showing my name, address and mobile number for cashback purpose. please let me know how i can do this?. Anhar

Resolved! Company discount

I have applied for the company discount, uploaded my payslip a month ago but no update on my discount yet.

Resolved! text message unpaid bill

Received a text message from mobile number talking about we re unable to process your latest bill Update payment information and has a link, I think its a scam. The mobile number it was sent from was +44 7862 393 795. Anyone have this problem ? I do ...

Resolved! I want to keep my old number to my O2 account

I requested this upon purchasing a new phone from O2 to keep my old number but O2 did not act on it despite given a PAC instead gave me a new number

Resolved! payment issues

Hi!I'm trying to pay through my debit card from 3 days but is always impossible.not sure what the problem is.I tried to change the card as well but it hasnt worked. any help? many thanks bw

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