This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21744 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 203963 Views
  • 2 replies
  • 2 kudos

Ipgrade to iPhone XS

I am trying to upgrade to an IPhone XS but evertine I do it’s says out of stock. Will it be coming back into stock or shall I upgrade to an IPhone 11?

Sarahv by • Level 1: Joiner
  • 281 Views
  • 2 replies
  • 0 kudos

Resolved! Bill refund

my bill is in credit and I've tried to contact 02 to get it refunded its from a deposit I made upfront, I've tried to call but there's no way in getting through to anybody and live help.hasnt worked for months, does anyone know how I can get through ...

kita05 by • Level 1: Joiner
  • 454 Views
  • 3 replies
  • 0 kudos

Remove a bolt on

HiHow do I remove an unwanted bolt on? I’m out of contract so would like to change tariff and remove a bolt on but I can only find how to add a bolt on. Thanks

Tully by • Level 1: Joiner
  • 3306 Views
  • 2 replies
  • 0 kudos

Resolved! Potential spam?

Just received a message from an unrecognised number +44 7502 498566 stating: “ O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: Is this spam?Thanks

Bnorman by • Level 1: Joiner
  • 503 Views
  • 4 replies
  • 0 kudos

New phone order

I'm trying to find out a date for delivery of my new phone as was told Saturday and still not received

Upgra by • Level 1: Joiner
  • 389 Views
  • 1 replies
  • 0 kudos

Resolved! Potential spam regarding invoice

O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via:

extras

I just started a new contract how do I change from amazon prime to disney+

Resolved! Pre-ordered the Xperia 1 II

Hi, I pre-ordered the Xperia 1 II on the 4th of June. Anyone have any information of a shipping date? O2 website says it been delayed by 3 weeks. I tried live chat but they are useless. Thanks

kamalaggi by • Level 4: Observant
  • 923 Views
  • 3 replies
  • 0 kudos

Resolved! Scam Text?

Hi, I just received a text from 07385692037 saying O2 had problems taking payment and provided me with a link to update my bank details. I recently changed my bank card so almost got caught out. However upon checking my O2 account my balance is zero ...

Tariff (£20 for 100GB data)

HiI would like to get the current £20 a month offer for 100GB data. How can an existing customer get this offer?

Top Kudoed Authors
View All
Top