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Tablet and phone same number

Beckieboo
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on ‎13-09-2020 17:54

on ‎13-09-2020 17:54

I’ve just purchased a tablet but it has the same number as my phone will my phone still work.
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Cleoriff
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on ‎13-09-2020 18:39

on ‎13-09-2020 18:39

@Beckieboo 

No it wont work for both. Your phone sim needs to stay in your phone. You need a different sim and number for your tablet. Pop instore or contact O2 to send one out Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

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MI5
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on ‎13-09-2020 20:03

on ‎13-09-2020 20:03

@Beckieboo 

Sounds like you have upgraded to a tablet which switches you to a data only tariff. You phone sim is no longer connected so to continue to use your phone, you need to purchase a new sim only contract.

https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M

Unfortuntely, this will come with a new number for your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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