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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 238683 Views
  • 2 replies
  • 2 kudos

Resolved! 02

How do i apply spend cap

Maxapril by • Level 1: Joiner
  • 536 Views
  • 2 replies
  • 0 kudos

Resolved! What does a late payment mean for my deposit?

I paid a £225 deposit at the start of my contract 3 months ago. My first payment was slightly late due to not realising that I would be charged in the middle of the first month that I got the phone. (Not sure what thats about either, why are we charg...

Unfath by • Level 1: Joiner
  • 763 Views
  • 3 replies
  • 0 kudos

DEFAULT, HELP!

Hi everyone I realise this may have been discussed several times but I'm going out of my mind here.My husband and I are applying for our dream home, also our first mortgage. We did our initial checks and our scores were perfect. My employer changed m...

Resolved! Stop Bill Notifications

How do I stop the text messages telling me my bill is available?!

stesavage by • Level 1: Joiner
  • 607 Views
  • 2 replies
  • 0 kudos

Resolved! Extra charges

Are there any extra charges for calling a 0330 phone number ? 

My debit card

I have 6 different contracts with o2 and every time I try to pay a bill on my o2 it says they couldn’t process the payment and to speak to my bank. Well I did and nothing wrong with my card. Then I actually managed to talk to somebody so payed the bi...

Tina281 by • Level 1: Joiner
  • 653 Views
  • 3 replies
  • 0 kudos

Resolved! Remove Cpend Cap Aborad

Hi there, I'd like to find out how I can remove Spend Cap when I am aborad, (outside EU country) please! Thanks!

PCMJ by • Level 1: Joiner
  • 484 Views
  • 3 replies
  • 0 kudos

Resolved! Account suspended

My account has been suspended again due to you guys thinking there is fraud going when I have proof there is not please advice

Chris29 by • Level 1: Joiner
  • 440 Views
  • 1 replies
  • 0 kudos

Resolved! Data

I paid my bill a few days ago my data has renewed but it won’t work I do not know why this doesn’t work as I have never had a problem with it in the past I have turned it on through settings but it will not work still

Jamieaa10 by • Level 1: Joiner
  • 399 Views
  • 1 replies
  • 0 kudos

Defence discount

I'm a veteran with defence discount and can't provide a wage slip, but I do have the vault code. How can I go about adding my defence discount?

LHC1987 by • Level 1: Joiner
  • 565 Views
  • 3 replies
  • 0 kudos
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