Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Change number

Hi How canI change a number?

LKcan by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Data

I have 8 more days of my monthly tariff and I've ran out of data, can you give me access to next month's data???

Inon by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Signal Problem After Changing Numbers

I've recently just signed up to a 24 month pay-monthly deal with O2 after leaving Vodafone. Before joining I made sure to check online as well as in-store that I would be able to get a strong 4G connection both indoors & outdoors at home, and was ass...

Sam93 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Post Office Delivered My Samsung S10+ To Repair Centre On **Personal info**19

But afer nearly two weeks there saying they not got the device have got no insurance silly me but post office tracking never lies only had the phone for week and half and was going to put it on insurance do not know what to do live chat wont help me.

Resolved! Roaming not working

I came out to Greece (from the UK) knowing my sim only contract would be due for a payment by the 20th May (halfway through the holiday). I have ran out of data and paid my bill off hoping it would refresh my 5GB of data like it normally does. The da...

Samdc89 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Bill

Hello. I would like to change date of my monthly bill. Please help me.E-mail: jarekpingu**Personal info**

Jaroslaw by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! O2 in USA

Can I use my phone in USA for free with the travel bolt on's active?

Resolved! Nexgen Ltd

I'm victim of a scam, Nexgen Ltd have billed me through my phone bill 8 X £4.50 for games I haven't had or signed up for, never imagined a company could just bill you for a service or good you'd not ordered or accessed. Even more shocked this could b...

TrishaA by Level 1: Joiner
  • 32 replies
  • 0 kudos

Resolved! What happens if you don't want to upgrade?

Hi, I am due for an upgrade in September. I am happy with my device and don`t want a new one. I am now paying £49 a month. As far as I understand the bill doesn't go down after the contract ends. But then a friend told me that it can be reduced by 25...

Boris by Level 1: Joiner
  • 5 replies
  • 0 kudos