End of contract - leaving o2 PAC code query

[Fluffy123]

Hi everyone,

I'm currently nearing the end of my two year contract with O2 and this ends on 10th December. I'm billed from the 14th of each month.

I'm looking to move to a sim-only deal and found preferable deals with EE and Plusnet so will likely move. Am I right in assuming I contact O2 on 10th November to get PAC code and that will mean that I don't incur any additional charges? or do I have to do it from the billing date (as in 14th November?)

Thanks!

[MI5 · Accepted solution]

@Fluffy123 

Do it whenever as you will only be billed to the end of your contract. There's no need to give notice anymore.

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract