Solved: accounts Cancel account

Napalmnelly · ‎27-10-2020

Hi, I'm looking to cancel my account for a crapy pixi tablet I was talked into taking out a contact with. I have been charged monthly since the device plan has been paid with no notice of the device being paid but its definitely paid off as there is no notice of a device plan anywhere on my02. Do I have to phone them? As I can't find a cancelation option on the app or the website. Thanks.

PS never get a pixi tablet, they're rubbish.

MI5 · ‎27-10-2020

@Napalmnelly

How to cancel here Guide: Cancelling Your Contract or call on these numbers Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎27-10-2020

@Napalmnelly

How to cancel here Guide: Cancelling Your Contract or call on these numbers Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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