Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Parental Control

Heloo.. Does anyone know how to deactivate parental control on mobile data?

4G tethering problem (iPhone SE A1723)

After upgrading my data plan (30Gb -> 100Gb) I am now unable to tether my Mac laptop (USB or WiFi) to my Mac laptop (OS X Mojave) using 4G4G tethering was working well previously.However, if I disable 4G for data in the iPhone settings I am able to s...

Resolved! Sim won’t work in new device

I have just started a new sim only deal with 02. I was sent my new SIM card and I bought myself a new iPhone separately. I inserted my new sim into new iPhone but was unable to activate the sim on that device (there was no service to allow me to send...

Resolved! Tap2Bill

I've been charged £1.25 for Tap2Bill. I have no idea what this is. I've checked my messages and I've never texted this number. Has anyone else had this happen?

Resolved! Competitions

Hi,Why can’t I text in to radio or TV competitions anymore since I changed my number?

Resolved! Upgrade discount code not applying

I received a discount code for money off the upfront cost of an upgrade, but no matter what I try i can not get the code to apply.I have checked the terms and it everything appears to be in order.Has anyone else had a similar issue?

Accepted or fail?

Hello guys, Im Cristian. Let me tell my problem/mini story. So currently im with Eeee and i have left 2 month until my contract will end. Today was the last day whe i could get a note 20 ultra and claim that pair of buds. Anyway, i tried mKing the up...

Resolved! Upgrade

Hello.can you please tell me if I can upgrade my iPad with an Apple Watch?my iPad contract is finishing next month, so I want to know if I can get the Apple Watch if not I will move to EE. thanks

Resolved! New spam / phishing text ''from 02''

02 confirmed that the text I received today was indeed spam / phishing text The text states that 02 cannot make up your latest bill, there is some information missing from your account. It also says that to avoid payment of fees one should contact an...

Resolved! Text received

Received text saying payment for my latest O2 bill could not be processed by my bank. I do not understand. Sent from 07552 512524. Suspect scam.

O2

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