Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How do I change to paper bills

Want to change to paper billing

Resolved! bill printing

I have two O2 contract with you which are merge together ,I like to print indivial mobilw contract showing my name, address and mobile number for cashback purpose. please let me know how i can do this?. Anhar

Resolved! Company discount

I have applied for the company discount, uploaded my payslip a month ago but no update on my discount yet.

Resolved! text message unpaid bill

Received a text message from mobile number talking about we re unable to process your latest bill Update payment information and has a link, I think its a scam. The mobile number it was sent from was +44 7862 393 795. Anyone have this problem ? I do ...

Resolved! I want to keep my old number to my O2 account

I requested this upon purchasing a new phone from O2 to keep my old number but O2 did not act on it despite given a PAC instead gave me a new number

Resolved! payment issues

Hi!I'm trying to pay through my debit card from 3 days but is always impossible.not sure what the problem is.I tried to change the card as well but it hasnt worked. any help? many thanks bw

Resolved! Sim and Phone?

im currently on a Sim Only contract (unlimited data) and i now want to purchase a phone with it... but i dont particularly want to buy it outright... is there any way i can add a new phone to my monthly contract?

Resolved! Re bill

I am unable at this moment in time to pay my previous bill due to personal circumstances help pls

Resolved! Bill payment

I’ve just paid my monthly bill for the first time via online banking and there’s two options of who you can pay,02 uk of telifonica ltd,.does anyone know which one it is as I may have paid the wrong one

Resolved! Contacting O2 online chat thing

Hi Good MorningHow do I chat with O2 in there online thingO2 has switched off my phone and I can’t call or use Skype or internet when out on the street I am a female stuck in a foreign country by myself with no other way of getting in touch with anyo...

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