Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

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On the 11th of Febuary i ordered a new tablet and o2 took my money for it. Yet three week later i still have yet to recieve it or get any emails that it has even been shipped

Voicemail mail not working

Voicemail not working so callers not given the option to leave a message

5g Sim for new Samsung S21

Afternoon,I pay for a sim only monthly contract with O2. I have recently purchased a new Samsung S21 directly from Samsung.I want to put my existing sim in my new phone but I believe I require an updated 5g enabled sim. (My current sim card is a few ...

Resolved! Calm

How could I use my extra ?

Resolved! Porting my old number to O2

I am new with O2, I received the sim and it is active now with new number , on time of ordering I provided the PAC code because I want to transfer my old number to O2. Do I need to do anything else or just wait for my old number to be ported and how ...

Resolved! swapping to a Sky mobile Sim only

I have always been with O2 but Sky are half the price for the same deal i have with O2. When you swap providors is it juist text / whatsapp (if not backed up) messgaes that you lose? Do i need to back up photos etc? and do i keep all of the apps that...

Resolved! Voicemail

How can I turn off voicemail for a short period? I have an Iphone SE

Resolved! 5g SIM and new phone

I just recently got off my insurance through O2 an oppo find X2 pro and my old sim didn't work in it. I got a new SIM 5g but I can't make phone calls and only says I have 3g.I've reset network multiple times and turned phone on and off a number of ti...

Resolved! Multiple payments

Today I took out a line for a iPad over the phone I verified the payment details online however the one time payment has been taken out of my account 4 times, what can I do to receive the 3 payments back ?

Contacting O2 and Canceling Insurance

HI there, Can someone please advise how to cancel my phone insurance without having to call O2?I am now in Australia and have paid my handset off completely. I still have my UK number but put it to the lowest plan possible and am still being charged ...

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