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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
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  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Handset fault

hi ive not long had the new iPhone 11 and there is a fault with the phone it won't let me do anything at all cant message or phone anything I took it too to o2 shop and they did whatever they did and I could do everything but that only lasted about 3...

Scott25 by • Level 1: Joiner
  • 639 Views
  • 4 replies
  • 0 kudos

Resolved! New phone

Looking to upgrade but wanting to keep my number

Changing contract

I recently cancelled my contract, after a couple of days I started a new one with you. Another couple of days I decided not to. I phoned you but not got any sense. Wrote and got no reply. I am willing to carry on with new contract if not possible to ...

No mobile networks

I updated my mobile on the 16th August 2020 and now its constantly showing No mobile networks i cannot make or receive calls the flight mode is on but when i go into settings its off on the control quick panel its showing on" why is this happening?I ...

lulu6 by • Level 1: Joiner
  • 480 Views
  • 5 replies
  • 0 kudos

Resolved! Issues with huawei P20

Apps are vanishing, the screen is freezing, it won't let me download certain apps I had before. I use Gmail and its not notifying me of new e mails until I activate itI've been told this is an issue because of Google support.I pay good money for my m...

Liz8 by • Level 1: Joiner
  • 1283 Views
  • 12 replies
  • 0 kudos

Change of Mind

Hi, Can I return my handset to a store for a change of mind and get my new on, or do I have to send it away? ThanksKev

KJJ_1982 by • Level 1: Joiner
  • 1091 Views
  • 8 replies
  • 0 kudos

Samsung S20 plus restart crash

I have had my Samsung S20 since April and in that short period of time I have had to perform a factory reset three times. Each time the issue is identical. Phone becomes slow. I restart the phone and it won't reopen. It sticks on the Samsung logo. Af...

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