cancel
Showing results for 
Search instead for 
Did you mean: 

Delivery address

Wayne43
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Delivery address finder can’t find my house number
Message 1 of 3
375 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 128129 Posts
  • 835 Topics
  • 7586 Solutions
Registered:

@Wayne43 

You need to order by calling O2.

 

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 3 of 3
368 Views
2 REPLIES 2

Wayne43
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I am trying to order a new device but the delivery address section can’t find my house number
Message 2 of 3
374 Views

Cleoriff
Level 94: Supreme
  • 128129 Posts
  • 835 Topics
  • 7586 Solutions
Registered:

@Wayne43 

You need to order by calling O2.

 

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
369 Views