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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 235083 Views
  • 2 replies
  • 2 kudos

Resolved! Free Sony headphones

I can't find any information on how to claim my free Sony headphones with the Sony experia ii. Any suggestions please.

Ziggyjrt by • Level 1: Joiner
  • 707 Views
  • 1 replies
  • 0 kudos

Upgrade

My contract will allow me to upgrade on 24th December and I've seen a really good upgrade deal with O2 through mobile phones direct and was wanting to know how easy it would be to pay off my contract early and take out the new one now as think this i...

Swatts by • Level 1: Joiner
  • 2192 Views
  • 18 replies
  • 0 kudos

Order accepted?

Ordered a tablet yesterday online everything went through fine money out of the account for up front payment, got all the emails contract agreement etc. Went on my account and it says reviewing order, will take up to 24 hours. But its been longer tha...

Waiting for the info

Hi all, recently I have applied for a phone contract on iPhone 12 pro, I payed for my deposit etc which is still pending and I am aware o2 won’t let it go through if I didn’t get accepted due to my credit score. Therefore I am wondering when will I g...

KT2 by • Level 1: Joiner
  • 657 Views
  • 2 replies
  • 0 kudos

Data sharing

How do I share data between my o2 refresh accounts there both in refresh and it’s showing on view shared data but nothing to click on to start sharing please help

Dd4 by • Level 1: Joiner
  • 433 Views
  • 1 replies
  • 0 kudos

Phone stuck in DHL Warehouse

Hello,I am trying to get some assistance from 02 regarding a new phone being delivered.I have called 02 twice today and have been told that as my address is not ‘specific’ enough, DHL cannot deliver my phone to my address.When I informed Customer Ser...

RF2742 by • Level 1: Joiner
  • 588 Views
  • 2 replies
  • 0 kudos

How to change from contract to pay as you go?

The shops are shut and the website is a nightmare. There doesnt seem to be anywhere that I can click on to cancel my contract and nobody answering the phones. How do I do it?

Koszmar by • Level 1: Joiner
  • 693 Views
  • 3 replies
  • 0 kudos

Resolved! Tether 12 device limit - unlimited?

I noticed on the unlimited plan it states 12 device limit regularly. I was wondering is that 12 devices for the full 3 year contract?I tend to switch tablets and other devices over the years and was wondering how often that limit refreshes?I assume i...

Kendjin by • Level 1: Joiner
  • 522 Views
  • 2 replies
  • 0 kudos

Resolved! Activate sim

Activate plan FOR xxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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