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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 250416 Views
  • 2 replies
  • 2 kudos

Resolved! my ipad%20account%20has%20gone%20missing%20in%20my%20o2

my ipad went missing from my o2 account and have been trying to contact o2 about this for a month with no luck. iv now recieved a defult on the account and still cant do anything about this. can anyone help ?

Rob13 by • Level 1: Joiner
  • 392 Views
  • 1 replies
  • 0 kudos

SIM card

Just received a new sim card replacement, from a micro to a nano, it appears not to be registered. Can't make or receive call, the online chat service is not available, any ideas please.

Haz08 by • Level 1: Joiner
  • 1077 Views
  • 8 replies
  • 0 kudos

Sending SMS from UK to abroad

Hello I'm recently just joined O2 and when I'm sending a text to a friend who lives in the Netherlands he's receiving the text from a random number. My number isn't coming up. A completely different number is coming up every time I text him. The rand...

Chris73 by • Level 1: Joiner
  • 500 Views
  • 2 replies
  • 0 kudos

Resolved! customer service%20contact%20number

looked everywhere but still cannot find the number to speak to a humanoid regarding renewal of my contract

IanC by • Level 1: Joiner
  • 501 Views
  • 2 replies
  • 0 kudos

Resolved! Phone broken down

I am staying in France. My phone has broken down. I have an old iPhone I could use but it takes a smaller sim card. I tried cutting down the other one with scissors but that didn't work. So I need to order a new sim. But when I go to MyO2 to order on...

Resolved! data roaming

I am living in Greece atm.Will my charges be excessive if I continue to use data roaming post brexit

4g signal has been turned off?

I keep getting a iPhone notifications saying “o2 has turned off my 4g calls on your account” this isn’t a new phone had for 18 months, it not working in my area or in my work which is 5 miles apart, no one else has this problem on O2, I can’t speak t...

Resolved! Contract paperwork

Hi, I was wondering if there is a way of retrieving my initial contract agreement via e-mail or post? As I never received it to begin with.Thanks.

Gusluce by • Level 1: Joiner
  • 470 Views
  • 1 replies
  • 0 kudos

Resolved! Disney +

Hi everyone, In early December I changed my contract to a SIM only £15 a month contract as my £40 a month for the phone had ended. I saw you could get Disney + six months on 02 for free, I unfortunetly forgot about it. Checked now and its £5.99 plus ...

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