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Ordered a new Samsung Galaxy S20 FE on my upgrade, will it be 5G? It doesn't say?

Holly10
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on ‎21-01-2021 14:06

on ‎21-01-2021 14:06

Ordered a new Samsung Galaxy S20 FE on my upgrade, will it be 5G? It doesn't say?

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Bud1
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on ‎21-01-2021 14:20

on ‎21-01-2021 14:20

It looks like it is 5G from a quick search online;)
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jonsie
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on ‎21-01-2021 14:24

on ‎21-01-2021 14:24

That's 4G not 5G @Holly10 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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Bambino
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on ‎21-01-2021 14:27

on ‎21-01-2021 14:27

@Holly10 There is a 4G and a 5G model. If you want the 5G and the 4G arrives you'll have to send it back under the change your mind policy: Our change-of-mind policy | Help & Support | O2

I DO NOT WORK FOR O2



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MI5
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on ‎21-01-2021 15:01

on ‎21-01-2021 15:01

@Holly10 

Which one did you order?

Your confirmation email will tell you either FE or FE 5G?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎21-01-2021 15:09

on ‎21-01-2021 15:09

That's why I said it's 4G

It would state on the email or order number if it was the 5G variant

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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