Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Apple Watch Pairing

Hi,I want to buy my partner an Apple Watch on a Pay Monthly plan. However, when trying to buy it only allows me to select an option to pair with my own number which I don’t want to do. How do I purchase the new Apple Watch Series 6 on a contract with...

Resolved! Payment date

I want to change my payment date to the 1st of every month

Resolved! Can’t make calls

Just upgraded to a 12 with new sim - all stuff transferred no problems new phone though won’t make outgoing calls (receives them) old phone still able to make calls

Resolved! Bill

I keep getting charged extra for sync what is this?

Fraud

I found out that sometime in 2017 my ex wife took out a mobile phone contract with o2 in my name without telling me and gave the phone to her friend. I managed to cancel the contract myself sometime between September- December 2017. I paid around £11...

New sim not working

My old sim stopped working, got a new sim which won’t connect to the network. Can’t access my old phone to get the text messages they are sending. Can’t get through to anyone on the phone, just an automated machine who keeps disconnecting me. They se...

I have%20just%20taken%20out%20a%20new%2024%20monthcontact%20how%20do%20I%20cancel

I have just taken out a new 24 month contract how do I cancel my pay as you go, I cannot find any contact details on the website

Resolved! 4g slow speeds

I'm fed up of the terrible speeds on a good day I might get 1mgps, I've done the usualdelete cache etc apps upto date, when I do a speed tests through out the day get same results, Surely breach of contract

Resolved! Mirror My writing when taking videos Writing coming out reversed Samsumg phone S9 plus

I am creating videos and holding up my products but the writing is not readable on the video coming up reveresed how to I make it that people can read the writing Samsung S9 plus

Resolved! Pause Account

Hi there, I am an international student and I am home in Zambia at the moment and I might only be returning to the uk in august. I currently pay £20 a month but I want to keep my number but freeze my contract so I don’t pay anymore while I’m away and...

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