Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 234572 Views
  • 2 replies
  • 2 kudos

Resolved! credit that I had on my pay and go number that is now on pay monthly not showing.

when I spoke to someone on o2 live chat that helped me to get my pay and go number transthered to my pay monthly account to replce my pay monthly number that was on the pay monthly sim card when I got it in the post said that any credit that is on my...

Luke30 by Level 7: Part Timer
  • 581 Views
  • 4 replies
  • 0 kudos

Unpaid bill but pay by direct debit!?

I’ve been sent threats by O2 stating that I have an overdue bill and that if I don’t pay in 3 days I will be charged a late payment fee, but from day one I’ve always made payment by direct debit so I don’t understand why I’m now being asked to manual...

Bootzilla by Level 1: Joiner
  • 545 Views
  • 2 replies
  • 0 kudos

Keeping my old number

HiI’ve just got a new phone that came with a new number that’s also on O2 and had assumed it would be a simple matter to keep my old number. It isn’t. All I have managed to do is cancel my old number and account. I would very much like to get my old ...

Brank33 by Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos

Resolved! Speaker

I need help my phone speakers is constantly playing up and people can here me on the other side

Sim only deals

With the sim only deal, does it still have its own number? And is it linked to my account so I can keep a eye on it?

Resolved! Upgrade

HiI am wanting to upgrade both of my daughter's phones as a Christmas present. They are both linked to my account and I am the main account holder. I do not want them to aware of this upgrade so I don't want them to recieve any text messages about th...

SJ79 by Level 1: Joiner
  • 1100 Views
  • 5 replies
  • 0 kudos

Resolved! No signal in Malta

Hi My phone normally works fine here in Malta. Last night and today however i have no signal to make calls or recieve them. Only wifi is working at the moment.