O2

Hi,I apologise if what I'm about to write doesn't make sense but I'm very confused about my bills. I've been with O2 since 2020 and haven't had a problem with my bills. However, since the 20th of December I've had problems. I had 2 device plans and a...

Hi,I'm looking at paying off one of my O2 contracts but can’t find any helpful information. I can see the upgrade option and the leave O2 option but I don’t want to do either. I just want to pay off my iPad in full, cancel its airtime but keep my pho...

Hi all,I've just returned a ipad as I no longer want it. However, I've just came back from the post office and realised I somehow forgot to include the return form, the sim card and the proof of purchase. I'm just wondering what I should do. I've tri...

Hi,I've just seen this message on my account saying 'Good news – you can upgrade today Upgrade to O2 Refresh today for £297.00' and I'm just wondering how I actually upgrade. I'm very confused. Thanks,Jamie