Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 24 replies
  • 5 kudos

Resolved! Pay

Hi i would like to ask for help i would like to change my direct debit to 22 because then i will only get paid so unfortunately this solution is not possible and my current bill can only be paid by 22

Resolved! Free Texts

Hi. I have a Data Only SIM, with a number allocated, installed in an IPAD. My plan has 100 free texts. Most of the posts I have read on the sublect of sending text from an IPAD are at least two years old.I am trying to find out if there is any way ye...

Resolved! leaving o2

Hi Please could someone tell me once i request a PAC code and i pass it on to my new provider how long will it take to move over? How long will my phone be out of service for? Many thanks

Derek2 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! End of contract

Hello, my current 24 month contract comes to an end on 12th Feb, I will buy getting a new phone and contract through a 3rd party site as it's cheaper. Just wondering if I could order the new phone before then or wait and get it delivered on the 12th?...

marky by Level 1: Joiner
  • 6 replies
  • 0 kudos


I have received two calls from this number (above) and believe it to be a scam. I blocked the number but prior to, as I pressed the i (info) icon I inadvertently rang it before it cancelled. I am hoping that I won’t be charged for this?Be aware of th...

CCC by Level 1: Joiner
  • 1 replies
  • 0 kudos

Cancellation impossible

Hi there iv been trying to cancel a contract that’s well out of contract,the SIM card is lost as not used it about a year so I can’t get texts and I don’t know passwords!!!It’s impossible to cancel,iv phone probably about 5/6 time’s,spent hours on ch...

Contract cancellation impossible

Hay everyone, please help. I have been travelling since Jan and have been paying for my contract since it ran out on the 24th of Sept. I've tried cancelling it loads but as I'm living in New Zealand and it costs a fortune to ring and since leaving ho...

Joannemcd by Level 1: Joiner
  • 7 replies
  • 0 kudos

Resolved! Can I sell my phone but carry on paying my contract?

I started a pay monthly contract in May 2019 for an iPhone XR. I didn’t like the phone much when I first got it and considered returning it straight away but didn’t want to go through the hassle and decided to at least give it a try. Without realisin...