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Device problem

Shontell
Level 1: Joiner
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My iPhone is less than two months old and screen keeps freezing, help
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Bambino
Level 84: Resplendent
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@Shontell You may have to send the phone in for repair. You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. The 0800 number isn't available until 9 am.

You can also contact Apple: Official Apple Support

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
  • 23071 Posts
  • 1025 Topics
  • 3675 Solutions
Registered:

@Shontell You may have to send the phone in for repair. You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. The 0800 number isn't available until 9 am.

You can also contact Apple: Official Apple Support

I DO NOT WORK FOR O2



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Message 2 of 3
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GoosePlays20
Level 1: Joiner
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Google may be able to help
Message 3 of 3
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