Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! number swap

do i need to do a sim swap before i can keep my old number

Resolved! Terrible mobile data connections

Having issues with not having connection on mobile data , signal issues also

Device Payment Not Taken

I recently upgraded my phone. I now have an airtime plan and a device plan. The airtime plan was taken from my account but the device plan was not. It says overdue (due 3/7) but when I click to try and pay it I get a screen saying no payment outstand...

Wi-fi calling

Cannot get Wi-fi calling on iphone11 keep getting go to website message

Resolved! Payment daye

I am wanting to change my payment date

Resolved! Cut off..

So, having problems paying bill due to financial problems. Have arranged a payment plan with o2. Was connected again and could use my data and make calls. But now I can't. Can't even ring o2 to find out what's going on. Any suggestions?

O2 International calling problem!!!

I need help from someone to tell me what is going on! My mum has the international calling bolt on to call abroad and when she calls the person sounds fine to us but on the other side they say that our voice sounds really far away and deep. Please he...

Resolved! Getting in touch

Has anyone got O2 telephone number

Resolved! Proof of usage

Hi, I need to provide proof of usage for my insurance company, I've tried finding it on my o2 app/account but can't. Also can't find an option to do online chat. Thanks.

Resolved! Direct Debit On Pay Monthly Contract

Hi guys, I recently took out a contract with O2 and I've just received an email saying that my bill hasn't been paid. I've gone ahead and paid it, but shouldn't a direct have been setup when I took out the contract to cover this? This is the first co...

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