Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 wifi

Hey all, i jist wondered if anyone knew how to access 02 wifi. Im a pay monthly customer but i cant figure out how t9 hook up to it, before there was an app but not now. Much love thanks in advance

Resolved! MMS picture messages

Does anybody know if the the MMS bolt on for 50 picture messages for £5.11 per month on 02 is the price befor or after VAT is added on to the monthly phone bill?Will the charge to my phone bill be "just" £5.11 or will I then get charged an additional...

Resolved! High data consumption

When checking my account for the month of June, I found that I had registered a disproportionately high consumption of Internet data.For 2 years it was a maximum of 1.5 Gb. Even according to the set tariff in the phone, it was about 1.1 Gb. According...

Resolved! number swap

do i need to do a sim swap before i can keep my old number

Resolved! Terrible mobile data connections

Having issues with not having connection on mobile data , signal issues also

Device Payment Not Taken

I recently upgraded my phone. I now have an airtime plan and a device plan. The airtime plan was taken from my account but the device plan was not. It says overdue (due 3/7) but when I click to try and pay it I get a screen saying no payment outstand...

Wi-fi calling

Cannot get Wi-fi calling on iphone11 keep getting go to website message

Resolved! Payment daye

I am wanting to change my payment date

Resolved! Cut off..

So, having problems paying bill due to financial problems. Have arranged a payment plan with o2. Was connected again and could use my data and make calls. But now I can't. Can't even ring o2 to find out what's going on. Any suggestions?

O2 International calling problem!!!

I need help from someone to tell me what is going on! My mum has the international calling bolt on to call abroad and when she calls the person sounds fine to us but on the other side they say that our voice sounds really far away and deep. Please he...

O2

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