Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sharing data

Hi,I am currently paying for 2 'pay monthly' contracts, one for myself and one for my daughter (both in my name as she is a minor). My plan has 100GB data, and my daughters has 3GB. We want to share my data allowance as she regularly reaches her limi...

I think O2 is becoming a scamming site.

I recently bought a Samsung Galaxy Book Pro and was promised free Samsung Buds. Then I got an email asking for my receipt which I sent, then another email asking me for proof of purchase date which I sent but still no Buds and no word from O2. Been t...

iPad screen replacement

Hi,I have had an iPad for just over 30days and the screen was slightly loose which resulted in the screen shattering can I send back for replace plz

Resolved! Paperless

I have opted for paperless billing but I still receive post?

Non-existent customer service for credit refusal - checking I have been given correct email

Hi, I tried to switch to o2 on 11/5 via a reputable 3rd party broker and put an order in for a mid-range phone for "next day delivery". I was refused credit and my order was cancelled on 14/5. I was advised to contact o2 themselves and ask for an "Au...

Resolved! Not being able to hear other person

I have a moto g 5g plus had it a few months now all going smooth with it but now and again I can't hear other person on other end of phone and get cut off is there any way to fix this thanks you

Resolved! Previous bills

This is unreal that you can’t view past bills, you just get sucked into a link loop taking you back to the same place : my o2 > view bills and payments > select number > view airtime bill > view bills and paymenys, then boom back to where you started...

Am I approved or not?

I got an email: We've received your order. You're all set.Thanks for your order - it's now full steam ahead at our end.We'll process your order as quick as we can, so it will be in your handsbefore you know it. And if you're itching for updates (whic...

Resolved! I can’t received or make any phone calls

Last week I got an Ipad on contract with the number I had on my iphone and I’m paying monthly for it and when I did the upgrade I said I didn’t need a new sim card for it but it looks like since I got my ipad I can’t make any phone calls or receive a...

Resolved! Slow internet

I just bought a new 02 sim card, the internet is incredibly slow... I have checked the network coverage in my areaI have restarted my phone.I also use the phone for hotspot internet, if that helps.My phone is IMO S2 Verve Connect 4GAny help would be ...

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