Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Spend cap

Have a 60 pound spend cap on phone but can't use it any help

iPhone 12 - Issues making calls

Hi all, We've recently rolled out iPhone 12s at work and a number of people are having issues being heard by the other party. If we call them back, most of the time the call connects fine, but occasionally it takes 3 calls in order to be connected pr...

How to%20find%20out%20the%20cost%20of%20calling%20a%20phone%20number%20per%h20minu

How can I find out the cost per minute of calling a phone number. Need to make a call and they say calls cost between 3p and 67p per minute. I have just been ripped off on a 6minute call and want to check this won't happen again.

Resolved! Huawei upgrade

Morning is it true O2 no longer do Huawei on contract anymore. I am due for an upgrade and been told you can no longer get huawei phones from O2?

Resolved! New contract after paying off old contract, sim has rolled over?

I have a new phone contract, but I would like to end my old contract which has been paid off but I am still paying for the sim, how can I transfer my number over and will I be paying for both bills when I'm only using one number? I didn't sign anothe...

Resolved! Keeping my number while moving to another O2 contract (through 3rd party)

Hi all,first post here so thanks in advance for any help.Background:I am currently half way through an 18 month sim only contract on O2 (10 pounds a month). My phone has broken and i'm looking to buy an iphone XR through AO.com. The new phone is also...

Resolved! Billing

How do i view and downloads bills from one year ago ?

Resolved! New account keeping existing o2 number

I currently have a pay monthly account. The mobile is used by my daughter, but in my name on the Account. My daughter wants to take over the Account. I think I will have to close this Account as don’t think they can just change the name on the Accoun...

Scam?

I’ve had a text saying I’ve signed up for some type of deals, I will be charged £4.50 a week to my phone bill for them to text me. I’ve never heard of or signed up with this company or anything similar. I’ve tried reply STOP but it’s saying message f...

Resolved! Watching football

I have never watched a football match on my phone but may have to this week . How does it affect my data plan ?Thank you Russ

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