cancel
Showing results for 
Search instead for 
Did you mean: 

Keeping number

Catherine3
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I have swapped to another o2 contract and I’ve entered my PAC. It appears now that somethings are registering on my new phone and some with my old phone. But my calls are only coming through on the new number that I don’t want to keep?
Message 1 of 2
334 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Catherine3 

You don't use a PAC if staying with O2. 

You'll need to call customer service to sort it out.

Guide: Coronavirus Community Help and Support 

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
331 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Catherine3 

You don't use a PAC if staying with O2. 

You'll need to call customer service to sort it out.

Guide: Coronavirus Community Help and Support 

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
332 Views