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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 279671 Views
  • 2 replies
  • 2 kudos

Resolved! PAC code to move from o2

How do I get a PAC code and cancel air time plan to move to another provider?

Karen221 by • Level 1: Joiner
  • 661 Views
  • 2 replies
  • 0 kudos

Resolved! Trouble getting PAC code

Hi I'm having trouble getting my PAC code - I've tried texting PAC, 'PAC' and "PAC" to 67075 but every message fails to send. I then tried phoning, was on hold for 30 mins, got through and the call was cut off. Is there a way of getting around textin...

emalo89 by • Level 1: Joiner
  • 4006 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Why is my tariff bill higher then what it should be when I have not gone over on my bill

Km4 by • Level 1: Joiner
  • 536 Views
  • 1 replies
  • 0 kudos

Resolved! When will my old number port across to O2?

Hi, yesterday I ordered a new pay monthly contract and supplied my PAC code. I got the new sim today but I don’t know when my old number will port to the new sim.

agentK by • Level 1: Joiner
  • 959 Views
  • 3 replies
  • 0 kudos

Resolved! please camcel my current contract

my current contract is expired. i have ordered new contract. so pleasee cancel my current contract.my current tarriff is about 10.14 pounds. please cancel it.

yanning by • Level 1: Joiner
  • 693 Views
  • 2 replies
  • 0 kudos

No Data (Internet) in Bury St Edmunds

No mobile data at all (can't access WhatsApp, etc...) in Bury St Edmunds for the last three days. Network checker says mast near my area is not working as it shoud. Called O2 but they don't give me any indication of when will the problem be resolved....

AMares by • Level 1: Joiner
  • 646 Views
  • 2 replies
  • 0 kudos

Samsung Fold 3 Starter Pack

Hi - how do you claim the free Starter Kit for the Samsung Fold 3? I dont see any codes or information in my box/emails. Thanks

Paul17220 by • Level 1: Joiner
  • 984 Views
  • 3 replies
  • 0 kudos

Number port half failed

I moved to O2 last week, ported my number across successfully although security checks failed for no apparent reason. It worked when I called an advisor. I then advised my wife to do the same and she brought her number across from Smarty by calling a...

BigMunro by • Level 1: Joiner
  • 2831 Views
  • 11 replies
  • 0 kudos
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