Solved: Switching my o2 account

Nadia4 · ‎31-07-2021

I’m getting a new phone but a family member was using their o2 account paying my phone monthly now I’m getting my phone on my own o2 account will my phone number change ? As I want it to stay the same

MI5 · ‎31-07-2021

@Nadia4

You'll need to migrate your number to the new contract.

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎31-07-2021

@Nadia4

You'll need to migrate your number to the new contract.

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Switching my o2 account

Switch Up Online - Not working

ordered device and no update

Minimum Contract Term ending... Will price stay th...

My bill

Port date for moving number