Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Returns address

Hi i sent a phone via Royal Mail to the address below is this still the same address for returning devices. O2 Returns CentreCommunication houseVulcan road north Norwich NR66AQ

Resolved! Phones won’t work in Italy

I have the travel bolt on, but my phone will not work at all - no data, won’t send texts, internet doesn’t work, etc. Any ideas?

Resolved! Contracts

Hi, I currently have a phone contract with O2 and have done for over 10 years now, my question is can I have a another contract out at the same time? For a family member? Rather than going into a carphone warehouse store ext. Thanks in advance

Resolved! Removing a number from my account

I got a new phone in May and I wanted to just keep [Personal details removed] I want to remove thenother number as I've been paying for it and it hasn't been used, how will I do this please x

Resolved! End spend cap

Hello i want to take of my spemd cap

Resolved! Bill paid 4 days ago still saying overdue.

So regrettably I missed one of my payments and had to wait til I got paid again to get up to date with my bills. So, on Monday I paid the bill that was overdue as well as next months bill. My device plan says paid while my airtime plan still says ove...

Resolved! About my payments

I spoken to someone about my phone bill and said make payments on tenth my phones been cut off again

Resolved! o2.com email address

HelloI've recently moved to a pay monthy account from an o2 payg account, so my myo2 stopped working. I just registered for a new my02 account, to be told that it already exists, but what the details or username or password are I had no idea, so I us...

Resolved! Travel

I'm a northern Ireland resident, and travelling to Scotland for the weekend, will I be able to use my data and minutes as usual?

Resolved! Customer services

Is there a customer service email to contact o2 on rather then calling them.

O2

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