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An email i have received

RichardSnatt
Level 1: Joiner
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Registered:

Hi,

I have received an email from mycare@o2mail.co.uk advising that i owe £12.26 on ym account, but to me it seems like it could be a fake email.

I have checked my account and cant see anything on there to say that i owe any money.

Is anyone else having a similar issue?

Thanks

Richard

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MI5
Level 94: Supreme
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Registered:

@RichardSnatt 

That is a genuine O2 email address.

I suggest you call 202 to speak to customer services and check your account is all paid OK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Registered:

@RichardSnatt 

That is a genuine O2 email address.

I suggest you call 202 to speak to customer services and check your account is all paid OK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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RichardSnatt
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Registered:

Thanks for your help on this, much appreciated.

I have checked it, it was on there so all paid.

Thanks again

Richard

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MI5
Level 94: Supreme
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Registered:
Good, glad it's all sorted.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Esuttonx
Level 1: Joiner
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Registered:

Hey, 

 

I received and email from 02 Care stating they are going to terminate my account with a fee of a £158 yet my account isn’t in debt. Can someone confirm that this is a 02 email account 

mycare@o2mail.co.uk? Thanks. 

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MI5
Level 94: Supreme
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  • 27489 Solutions
Registered:

@Esuttonx 

Yes, as stated above, it is a genuine email address used by O2.

You should contact them to check all is well with your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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