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Text message scam?

Captain-Haddock
Level 1: Joiner
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on ‎14-05-2025 17:32

on ‎14-05-2025 17:32

Hi,

I have received a text message from +44 7707 247585 purporting to be from o2 with the message " We ran into an error processing your latest bill. To continue using our services, please update your information now at: xxx". 

Is this a legitimate text from o2 or a scam?

 

Thanks.

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MI5
Level 94: Supreme
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‎14-05-2025 17:42 - edited ‎14-05-2025 17:43

‎14-05-2025 17:42 - edited ‎14-05-2025 17:43

@Captain-Haddock 

It's a well known scam.

Forward the scam number to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/7726-reporting-scam...

BTW, O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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