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Order confirmation not received

Sam20
Level 1: Joiner
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Ordered a new device and contact credit department for confirmation and they told order accepted but not received any confirmation email.  Still showing order is reviewing while login o2

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pgn
Level 55: Good Authority
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Numbers to call here, @Sam20 and @Mariojusto89 - call around 08:15am UK time for best chance of getting through quickly: Guide: Coronavirus Community Help and Support 

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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Mariojusto89
Level 1: Joiner
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Me either, got the emails about the loan agreement and etc but till now no updates 

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Sam20
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Have you call o2 team ?

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pgn
Level 55: Good Authority
  • 20099 Posts
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  • 249 Solutions
Registered:

Numbers to call here, @Sam20 and @Mariojusto89 - call around 08:15am UK time for best chance of getting through quickly: Guide: Coronavirus Community Help and Support 

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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Kingaknaa
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How do you speak to o2 team…can’t find a number, my order is coming up 2 days now and had no emails apart from order number/details??? 

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pgn
Level 55: Good Authority
  • 20099 Posts
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Hi @Kingaknaa,

If you message O2 on

 Facebook (https://o2uk.co/O2CFB) , 

Twitter (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Otherwise numbers in here, call around now, 8am, and keep trying until you hear music - then wait. Guide: Coronavirus Community Help and Support 

Good luck!

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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