on 13-12-2020 15:51
on 13-12-2020 16:03
on 13-12-2020 16:03
@Kmistry You're more likely to get an answer to the question 'how long is a piece of string?' O2's stock reporting isn't live. With Christmas drawing closer, it's probably unlikely there will be any stock until after the holidays. That's just a guess. The only one here who might have an answer is @Chris_K.
13-12-2020 18:28 - edited 13-12-2020 18:30
13-12-2020 18:28 - edited 13-12-2020 18:30
@Kmistry
I would give o2 call as that seems an awfully long time to be waiting.
I know Apple have had stock constraints
call 202, when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
on 15-12-2020 10:07
@Kmistry wrote:
I have upgrade to an iPhone 12 on 20th Nov but it says o2 are awaiting more stock. When is this likely to happen?
It really depends on the specific variant you ordered. For example, the iPhone 12 Pro 512GB Pacific Blue currently has a delivery time of 'more than 6 weeks'. We're working on securing more and more stock as quickly as possible but some models and variants are experiencing low stock across the globe in the run up to Christmas.
During your order journey you will have been shown an estimate delivery timescale and the majority of orders made have been, and will be, delivered within the timescale shown during your order journey. I know you're excited and eager to get your new phone but you won't have been forgotten about... It'll be a case of there not being sufficient stock and as above, some variants will take several weeks for delivery.
As soon as there's an update on your order, you'll be sent an update.
on 23-11-2021 16:25
I also ordered an I phone 12 64g midnight black 10 days ago now and have had herd nothing from o2 about , my order accept for them saying it is currently out of stock shocking customer service no communication on how long I'm going to have to be wating or anything, does any1 have any idea on how long it might be?
on 23-11-2021 16:26
on 23-11-2021 16:26
i ordered my i phone 12 64 gb black on the 14th on november how long will i be likely having to wait?
on 23-11-2021 16:28
on 23-11-2021 16:28
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks
on 23-11-2021 16:30
on 23-11-2021 16:30
thank you