Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Type of conract

Where do I check if my current deal is on o2 refresh

ljw by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Deposit

I was wondering when I get my deposit back, I was told it would be this month

Problem with payments on bill

Hi I’ve found payments on my bill from a bingo site but I didn’t do it [Edit: topic title clarified]

Ste1 by Level 1: Joiner
  • 2 replies
  • 0 kudos

second sim

Doe anyone know if we are able to have a seond sim card to use in a tablet, but having the same number at the primary cellphone? I don't really want to be removing the sim from my phone and putting it in my tablet and back whenever I need to use the ...

Lozmilzak by Level 1: Joiner
  • 2 replies
  • 0 kudos

Lost sim

my phone fell in the river with my sim, im trying to order a new one, ive rang and they arent dealing with them situations and ive tried online.How do i get a new sim for my phone

Sim Replacement

Hi, my sim seems to have died and no longer connects to the network, have tried in an old device phone and still no luck with it, I would go to a local store to get replacement but they are not open and i cant ring O2 as i have no sim to use to ring ...

MarkH1 by Level 1: Joiner
  • 2 replies
  • 0 kudos


Why is it that I've found a much better deal with O2 but on another genuine website? I dont want to pay more if i dont need too.

Ralphy2 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Porting

I requested my old number to be ported over to O2 on the 21st March, i am STILL waiting for the port to happen and now my PAC Code from my old provider has expired! what do i do now?

SKidson by Level 1: Joiner
  • 4 replies
  • 0 kudos